Terms of Service

Quotes

A quote is based on the vehicle information you give us. The number we quote is the number you pay: we do not revise it after the work is done.

If the vehicle turns out to differ materially from what was described, or its condition needs work beyond the quoted scope, we will come back to you with a revised quote first. We never carry out additional chargeable work without your agreement.

Deposits

Most bookings need no deposit at all. Asking for a quote never does.

For a large multi-day booking — a full correction, or a multi-stage correction with a coating — we may ask for a deposit before we hold the slot. It is a share of the quoted price, we agree the amount with you before you commit, and it comes off the final bill.

Deposits are not refundable. What a deposit buys is a multi-day bay held for your car, and a slot that size cannot be refilled at short notice.

If you need to move the appointment rather than cancel it, tell us at least 48 hours beforehand and the deposit moves with you to the new date. Cancel, fail to turn up, or ask to move it with less than 48 hours’ notice, and the deposit is not returned.

Paying

The balance is due when you collect the vehicle, less any deposit already paid.

Condition-based services

Some services, including heavily soiled interiors, are priced according to the condition of the vehicle. For these we ask for photographs before booking so the quote is accurate. If the vehicle’s condition on arrival differs substantially from the photographs, we may revise the quote or decline the booking.

Curing times

Every coating we apply needs a full 24 hours of controlled cure time, and your vehicle stays with us for it. That includes coatings on glass, leather and wheels.

This is what the products require, not a scheduling preference, and it is not something we will shorten on request. Please arrange alternative transport before you drop the car off.

Your belongings

Please remove personal items from your vehicle before your appointment. We are not responsible for personal property left in a vehicle.

What our services can and cannot do

Ceramic coatings provide chemical and UV resistance. They do not prevent rock chips, impact damage, or scratches caused by improper washing. Paint correction removes defects within the clear coat; defects that have gone through the clear coat cannot be polished out and need refinishing. We will tell you which category your vehicle’s defects fall into before any work begins.

Aftercare

Coating durability depends on correct maintenance. Automatic brush washes, abrasive or highly alkaline cleaners, and poor wash technique will shorten the life of any coating. We give you maintenance guidance at collection.

Service records

We offer to log completed work to your vehicle’s history record at check-in. We ask before we do it and only proceed if you agree; declining changes nothing else about the job. Once a record is submitted we do not control how the third-party vehicle history service displays or retains it.

Mobile services

Mobile detailing needs safe and legal access to your vehicle and enough room to work. We cover anywhere within 15 miles of the shop.

Mobile work may be rescheduled for weather. We will contact you in advance rather than deliver a compromised result. Paint correction and coatings are shop work only, for the lighting and the cure, and we will not do them in a driveway.

Scheduling and cancellation

Tell us as early as you can if you need to move or cancel an appointment. Where no deposit was taken there is nothing to pay and nothing to lose, but the earlier you tell us, the more likely we can give the slot to someone else.

Where a deposit was taken, it is not refundable, and the 48 hours’ notice above is what decides whether it moves to a new date.

Liability

We take care with every vehicle. Where we are responsible for damage caused by our work, our liability is limited to the cost of the services provided. Nothing in these terms limits liability that cannot be limited by law.

Contact

Questions about these terms: info@getdetailedmi.com or (313) 643-5463.